Tuesday, August 18, 2020

They Stepped Up

 “Clothe yourself in compassion, kindness, humility, gentleness and patience." ~ Colossians 3:12

They’d known each other since childhood but became close friends in high school.  Neither was surprised when they ended up working at the same nursing home.

Maurice, the cook, had the smile of one who laughed with ease; his mood unaffected by the world’s chaos.  Miguel, a custodian, lived how he believed people should; as if their flaws were entirely invisible to him.

In October 2013, the California Department of Social Services (DSS) closed the Valley Springs Manor Nursing Home where they worked.  A simple sign hung on the front door below a decorative paper jack-o'-lantern read "Closed for business."

The shutdown was the result of a long list of violations, including failing to properly train employees or run criminal background checks and lying to state regulators.

But even before the facility was ordered shut, employees were largely disillusioned.  Many had already resigned.  The rest left once it became obvious that they wouldn’t get paid.

Except for the cook and the janitor.

Maurice and Miguel immediately took charge of resident’s tasks previously meant for others: keeping medical appointments, making sure their family members could stay in touch, and staying on top of individual medication regimens.

Although loved ones removed some residents, more than a dozen were left inside the shuttered facility.  Some were sick and bedridden.  Others suffered the debilitating effect of dementia.

They ran the facility by themselves for the next 3 days, working 24-hour shifts, taking short naps in the TV room.  With tears in his eyes, Miguel recounted horrible, sleepless nights as confused and weary seniors screamed for food and medicine.  Some, he said, “had become “zombie–like” after going days without medication.”  Still others tried escaping.

Maurice explained, "I just couldn't see myself going home - soon they’d be in the kitchen trying to cook their own food and burn the place down.  They were like our family for that short time."

With medication foul-ups and residents becoming ill, the two sentinels’ 911 calls repeatedly went unanswered.  Eventually authorities, realizing the gravity of the situation, summoned Sheriff's deputies and firefighters who transferred all remaining patients to local hospitals.

The Home’s owner and administrator were arrested on multiple felony abuse charges.  The state enacted stricter civil penalties to prevent elder care negligence.  But the story reveals the truth that no matter how many laws are passed or how many government programs exist, in the end its the action and morality of individuals that matter the most.

When others left because of no pay, Maurice and Miguel stayed.  Despite great personal risk and cost, they stepped up and nursed those who were completely dependent.  

Because it was the humane thing to do.  Because it was the right thing to do.  Because they cared.

Loving God, lead us to the place in our souls where there is tranquility and compassion.  Let Your light shine so brightly in us that people will be drawn to us in search of You.  In Your precious Name we pray, Amen.